Shipping policy
Shipping Policy - Getting Your Order to You
This shipping policy works alongside our main Terms of Service, so please read both when placing an order.
Shipping Options
Free shipping on everything - that's our promise to you. No minimum order, no hidden fees, just free delivery to the United Kingdom.
Sometimes a third-party supplier handles our inventory and shipping, but don't worry - you'll still get the same great service.
International Delivery
We ship to the United Kingdom with Free Standard Shipping (6-10 business days) , the handling time is 1-2 business days.
Important heads-up for international orders: Depending on where you live, there might be customs rules, import taxes, or duties that we can't control. These extra costs (if any) are your responsibility, and you'll need to follow your local laws. We wish we could cover these too, but unfortunately, that's between you and your government!
What If There's a Delay?
Sometimes things happen - weather, customs hold-ups, carrier issues, you name it. If your order gets delayed, we'll contact you as soon as we know and give you an updated delivery estimate.
For our UK customers: Don't worry, this doesn't affect your legal consumer rights under local laws.
Tracking Your Order
Once your order ships, you'll get tracking information so you can follow its journey to your door. Keep an eye on your email for shipping confirmations and tracking details.
Questions About Your Delivery?
If you have any concerns about shipping or need help with your order, just drop us a line at contact@getpurevanta.com - we're here to help make sure you get your products without any hassle.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
Trade name : Purevanta Ltd
Business Email : contact@getpurevanta.com
Business address : 128, City Road, London, EC1V 2NX, UNITED KINGDOM
BUSINESS REGISTRATION NUMBER : 16982782
Business phone number : +447476627236